Shipping policy

Shipping Policy

 1. Processing Time
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s)

5. Damages
- Solana Studio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.

 7. Returns Policy
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

For any further questions, please contact us at solanastudiopr@gmail.com